Warranty — Provision Water

Section 1: Provision Water LLC Limited Warranty

At Provision Water LLC, we take pride in the quality and craftsmanship of our water treatment systems. The following limited warranties apply to the original purchaser of each system.

Coverage

Lifetime Warranty

System Dry Parts

Covers all mechanical and non-consumable components that do not come into direct contact with water.

5-Year Warranty

Control Valve and Circuit Board

Protects against defects in materials and workmanship under normal operating conditions.

3–7 Year Warranty

Filtration Media

Media coverage varies by system: 3 years on the Whole Home single tank, 7 years on the carbon in Whole Home Plus and Premium.

1-Year Warranty

Labor

Covers labor-related issues arising from the original installation for a period of one year from the date of purchase.

Warranty Conditions & Limitations

Coverage is valid only when the system is installed, operated, and maintained according to Provision Water LLC guidelines.
The warranty excludes damages caused by improper installation, misuse, neglect, unauthorized modifications, or environmental factors such as flooding, freezing, or excessive contaminant levels beyond system specifications.
Replacement parts or services rendered under this warranty do not extend or reset the original warranty period.
This warranty is the exclusive remedy and supersedes all other warranties — express or implied — including warranties of merchantability and fitness for a particular purpose.
Provision Water LLC is only responsible for damages or failures resulting from workmanship-related issues. Manufacturer defects on covered components are handled through the applicable manufacturer warranty outlined in Section 2.
Provision Water LLC's total liability is strictly limited to the original purchase price of the system. We are not liable for any incidental, consequential, or indirect damages.

To file a claim, contact Provision Water LLC at 832-374-3628 or info@provisionwater.com. Have your proof of purchase and installation date ready when you call.

Section 2: Manufacturer Warranty

Provision Water LLC also provides a manufacturer-backed warranty for specific system components, covering defects in materials and workmanship under normal use and conditions.

Coverage by Component

Component / Product	Warranty Period
Control Valves	5 Years
Storage Tanks	Lifetime
Media Tanks	Lifetime
Ceramic Discs (Rotary Valves)	Lifetime
Reverse Osmosis Systems	1 Year
Filtration Media (Whole Home single tank)	3 Years
Filtration Media, Carbon (Whole Home Plus & Premium)	7 Years

Important Notes

Replacement parts are covered only for the remainder of the original warranty period and must be installed by a Provision Water LLC-approved technician.
Labor associated with component replacement is not included.

Exclusions

This warranty does not apply to damages caused by:

Misuse, abuse, neglect, or accidents
Improper installation or unauthorized repairs
Acts of nature
Water conditions that foul filters, resins, or membranes

Warranty Claim Instructions

To process a claim, contact Provision Water LLC at 832-374-3628 or info@provisionwater.com. Have your proof of purchase and installation date ready when you call.

THIS WARRANTY IS EXCLUSIVE AND PROVIDED IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PROVISION WATER LLC IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES EXCEEDING THE COST OF THE PRODUCT ITSELF.

Questions about your coverage? We're happy to help.

Provision Water Warranty